Sessions or packages must be paid in full prior to scheduling of sessions.
Cancellations and Rescheduling
To cancel or reschedule an appointment, please text to 832-903-8978 or email to firstname.lastname@example.org. When a client schedules a session, a block of time is reserved specifically for that client. Time is valuable, therefore, a 24-hour notice is required to cancel or reschedule a session. Should a 24-hour cancellation or rescheduling notice not be given, that session will be billed or deducted from the client’s package of purchased sessions. As a courtesy to my clients and because I realize emergencies do occur, clients may cancel or reschedule a session up to 2 times per year outside the 24-hour cancellation and rescheduling policy by giving me a minimum 3-hour notice. If a client chooses to use this option and gives at least a 3-hour notice, that session will not be billed or deducted from the client’s package of purchased sessions. However, a cancelled or rescheduled session will still be deducted from the client’s package of purchased sessions if less than a 3-hour notice is given in any case. Should a situation arise when I have to cancel or reschedule a session with a client, I will do my best to provide the client with 24-hour notice. If I cannot provide 24-hour notice, I will not deduct that session from the client’s package of purchased sessions.
Should a client fail to show up for a scheduled session without either cancelling or rescheduling, that session will be billed or deducted from the client’s package of purchased sessions.
Cancel anytime for any reason and receive unused pro-rated refund.
Policies are subject to change at the discretion of JBR Fit Life. Any policy change will be posted at jbrfitlife.com.